Refund policy

Return and refund policy

Right of withdrawal

In accordance with Articles L221-18 et seq. of the French Consumer Code, you have 14 days from receipt of your order to exercise your right of withdrawal, without having to give a reason.

To exercise this right, email us at contact@magazineantidote.com with your order number. You then have 14 days to return the copy or copies to us, at your expense, to the following address:

Antidote Magazine
12 rue Philippe de Girard
75010 Paris, France

Copies must be returned in their original condition, unread and undamaged. A magazine returned in a damaged condition cannot be refunded.

Refunds

The refund will be issued to the payment method used for the order, no later than 14 days after we receive the return. Initial shipping costs are refunded at the standard rate; return shipping costs remain your responsibility.

Defective copy or order error

If you receive a defective copy (printing defect, missing pages) or a cover different from the one you ordered, contact us within 14 days with a photo. We will cover the return and send you the correct copy, or refund you in full if the issue is sold out.